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Did you know that 68% of Americans order takeout more than once a month? Check out our infographic for trends and insights to bring your takeout and to-go services to the next level.

Infographic

5 Ways to Perfect Your Food Establishment’s Takeout Process

Demand for Takeout & Delivery Is Doubling: Now What?

Did you know that 68% of Americans order takeout or delivery more than once a month? And experts believe that number will only increase in 2022 as COVID challenges and safety regulations remain in effect.

Ask yourself one question: is my takeout process smooth and efficient or does it generate a bad experience and leave a bad taste in my customers' mouths?

Takeout Trend: Why Are More People Ordering Take Out Than Ever?

The food delivery market has more than doubled during the COVID-19 pandemic, according to information experts McKinsey.

COVID-19 has changed the way people eat out. More than ever, families are choosing takeout over dining in (or cooking at home) for a number of reasons like:

  • SAFETY
  • CONVENIENCE
  • OCCASIONAL PERKS (benefits, bonuses, or points from apps or restaurants)
  • VARIETY OF FOOD OPTIONS

Who's Ordering So Much Takeout & Why?

  • Convenience is the #1 reason given by customers for ordering takeout - 62% of customers.
  • Almost 112 million Americans have said they've used a food takeout/delivery service.
  • 60% of Americans report ordering delivery/takeout at least 1x a week.
  • 46% of takeout consumers said they won't go back to pre-COVID takeout habits in the near future and 23% said they never will.
  • 59% of millennial restaurant orders in 2021 were for takeout or delivery.
  • Online ordering has been growing 300% faster than dining in during 2021.

Focus on Perfecting Your Takeout Process

With takeout orders and subscriptions to delivery app services growing rapidly throughout the country, having the right items on hand and your staff trained is more important than ever.

Here are 5 ways to perfect your takeout process:

With takeout orders and subscriptions to delivery app services growing rapidly throughout the country, having the right items on hand and your staff trained is more important than ever.

  1. Have the right type of takeout boxes in-stock.
    • Plastic clamshell containers
    • Soup containers with lids
    • Foam 3-compartment containers
  2. Label all food properly, including orders going out to avoid mistakes or returned orders.
    • Best-by food labels
    • Ingredient/allergen labels
    • Blank labels for customer names
  3. Have disposables on hand, including wrapped utensils.
  4. Ensure your staff understand, are trained on, and have fully implemented COVID-19 and safety protocols.
  5. People are more cautious than ever and sensitive to germs when in public and regarding their food preparation. Have plenty of PPE on hand, including sanitizing products and gloves.

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Only Hubert delivers the expertise and products to solve complex challenges like overcoming the labor shortage, driving more food sales, and creating a memorable experience for customers.

For 75 years we’ve helped many industries—including hospitality, education, food retail, healthcare, retail, and more—overcome these unique challenges with our expertise and line of products, including displayware, display fixtures, décor, signage, bar & beverage, food prep equipment, large commercial equipment, ice machines, merchandisers, and back of the house equipment.

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