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The Hubert.com Web site is maintained by the Hubert Company, LLC. Our address is 9555 Dry Fork Road, Harrison, OH 45030. Our data collection and use policies with respect to the site are set forth in this statement. By using this site, you signify your acceptance of this policy.
As a part of our commitment to your privacy, Hubert Distribution supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise" and the Canadian Anti-Spam Legislation (CASL). Hubert never sells, rents or shares your e-mail address.
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics. We use information collected on the site to evaluate how the site is being used. For example, we may collect and analyze information about how many visitors went to certain pages, how long they stayed at those pages and where they went afterwards. This information allows us to determine which pages are popular and enables us to provide visitors with a more enriching experience on our website. However, individual users will remain anonymous, unless you voluntarily tell us who you are.
There may be times when you order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, purchase order number, credit card information, birth date, gender, occupation, personal interests, etc. We also maintain a record of your online product purchases. Whether or not you provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our website.
We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, registration, analyzing trends and statistics, informing you of our new products, services, and offers, etc.
To serve you better, we may combine information you give us online or offline, including search and shopping behavior. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you by phone, email or physical mail about our products and events that may be of interest to you.
Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Hubert or to others. Hubert may also disclose your personally identifiable information when we believe the law requires it.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us via email, please let us know by calling 1.800.543.7374 in the U.S. or 1.888.835.7929 in Canada or by sending an email. Please be sure to include your email address and full name. If you would like to update or correct your email address, street address or other personal information with us, please contact us the same way.
Because we need to update our records, sometimes these requests may take up to 30 days to be effective. In addition, when you purchase from us online or through our catalogs we may need to contact you via email to address questions specific to your order, even if you have opted to not receive communications.
Please remember, if you delete certain information you may not be able to continue to purchase products or access other portions of our Web site without entering additional information.
Hubert never sells, rents or shares your email address. Nor do we buy or rent e-mail lists from other sources. We are very concerned about the growth of spam email messages, and we know that you are, too. We believe that spam jeopardizes the right of legitimate companies to conduct business electronically, both now and in the future. The purpose of our email messages is to provide you with ideas or offers that will help you conduct business more successfully. Our emails are designed to be timely, targeted and interesting.
You will only receive a Commercial Electronic Message (CEM) from Hubert if you have opted-in to receive them, or have done business with us within the past 24 months. That has been our policy long before CASL came into effect. You always have the option to opt-out of these. A link is included in all of our CEM messages to allow you to easily opt-out. Your opt-out will be implemented the next business day.
Many of our customers appreciate getting e-mail confirmations of their orders and tracking links, surveys to provide their feedback, and invoices. These are not CEMs. CEMs are promotional in nature. Opting out of CEMs will not prevent you from getting business transaction e-mails from us.
We use sophisticated encryption and authentication tools to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.
Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
Attn: Marketing Dept
9555 Dry Fork Road
Harrison, OH 45030-1994.