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New consumer behaviors suggest that customers want more options of click and collect shopping and curbside pickup—the possibility to shop in your store without ever actually stepping foot in it.

CHARGE Forward Solutions:

  • Provide Curbside Pickup Options
  • Put A Delivery Program In Place

Provide Curbside Pickup Options

  • Give customers peace of mind through never having to enter your business, yet still have the flexibility to shop and purchase your products.
Curbside Pickup
Curbside Options
Consider this: At the end of 2019, only 19 of the Top 500 Retailers (think of companies like Chipotle, Yum Brands and Cheesecake Factory) offered curbside pickup. As of August 2020, nearly 44% (a jump to 121 of these businesses) now offer this service.4

Put A Delivery Program In Place

  • While a main challenge in deliveries is to keep food to the same quality and caliber as if they were being served in your business, products to keep heat and freshness are vital for this to be a successful program.
Meal Delivery
Did you know: In March 2020 after COVID, overall food delivery orders quickly jumped up 63%. This number has only continued to grow since.5
Food Retail

We're listening and want to hear from you.

If you have another unforeseen area of your business directly affected by the coronavirus, feel free to reach out to an on-call food service expert—we are here to help. We also encourage those with questions to please email our award-winning customer support team for assistance.

We will work through this together, and look forward to helping you in any way we can.