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OFFERING NEW DISTRIBUTION METHODS TO CUSTOMERS

Customer Health and Reimagining Guest Experience

New consumer behaviors suggest that customers want more options of click and collect shopping and curbside pickup—the possibility to shop in your store without ever actually stepping foot in it.

CHARGE Forward Solutions:

  • Provide Curbside Pickup Options
  • Put A Delivery Program In Place

 
CHARGE Action Plan:
Operations Plan Home Page
Refreshing Your In-House Serving Solutions
Utilizing Your Existing Hot And Cold Bar Areas

Provide Curbside Pickup Options

  • Give customers peace of mind through never having to enter your business, yet still have the flexibility to shop and purchase your products.
Curbside Pickup
Curbside Options
OPERATIONS
CARTS
OUTDOOR SIGNAGE
Consider this: At the end of 2019, only 19 of the Top 500 Retailers (think of companies like Chipotle, Yum Brands and Cheesecake Factory) offered curbside pickup. As of August 2020, nearly 44% (a jump to 121 of these businesses) now offer this service.4
 
HUBERT® RECOMMENDS:
Clear Touchless Gloves

Motorola RMU2040 4-Channel Non-Display Business Two-Way UHF Radio

Cart

HUBERT® Blue Plastic Platform Cart

Put A Delivery Program In Place

  • While a main challenge in deliveries is to keep food to the same quality and caliber as if they were being served in your business, products to keep heat and freshness are vital for this to be a successful program.
Meal Delivery
Make Delivery Efficient
TO-GO BAGS
MEAL DELIVERY BAGS
FOOD WARMING MERCHANDISERS
Did you know: In March 2020 after COVID, overall food delivery orders quickly jumped up 63%. This number has only continued to grow since.5

HUBERT® RECOMMENDS:
Clear Touchless Gloves

HUBERT® Black Nylon Small Food Delivery Bag

Pre-Wrapped Disposable Flatware

Hatco HDW2-120V 2 Drawer Freestanding Drawer Warmer

4. Digital Commerce 360. Nearly 44% of Top 500 Retailers with Stores Now Offer Curbside Pickup

5. QSR. Study: Digital Orders, Check Averages Jump as Traffic Declines

Food Retail

We're listening and want to hear from you.

If you have another unforeseen area of your business directly affected by the coronavirus, feel free to reach out to an on-call food service expert—we are here to help. We also encourage those with questions to please email our award-winning customer support team for assistance.

We will work through this together, and look forward to helping you in any way we can.

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